Our approach to Data Security and Privacy
Laken Group LTD guarantees maximum attention in the security of personal data in all of its information systems. Laken Group LTD privacy and security matters form the basis of the relation between us and our clients.
Information that you will be disclosing may also be controlled by any other firm or consultants among the members of Laken Group LTD's network in order to enable us to secure the control, inspection and security of the said data at the utmost level. Each independent member shall be legally liable for any data controlled and inspected by it.
Laken Group LTD privacy statement is applicable to all data processed by Laken Group LTD, including Personal Data collected or transmitted via our websites in Laken Group LTD's network, our software, mobile applications or social media accounts and other online or off-line channels. Laken Group LTD has dedicated itself to ensuring high level of quality about Data Subject confidentiality.
Protection of Personal Data Laken Group LTD acts in the capacity of a data controller in line with the UE and UK GDPR and Data Protection Act 2018, and provisions of any other legislation applicable to the protection of personal data. Accordingly, personal data shall be processed only by Laken Group LTD personnel authorized to implement any privacy and security policy as well as services falling within the scope of duty of Laken Group LTD's management office and the personnel named in the privacy and security authorization, and those natural/legal persons authorized by Laken Group LTD.
Data Security Laken Group LTD places utmost importance on the security of your data. When Data Subject information arrives at Laken Group LTD, it is protected in accordance with our security and privacy standards. Data are stored for the contractual purposes set and only for the durations required by the needs of our business process or as prescribed by law.
Protection for children's online activities We donèt collect minors' data. In no event do we ask children on purpose to share their personal data. If we come to know that a person whose personal data are collected by us is younger than 13 years old, we may use such data to try to promptly inform his/her parents
Laken Group LTD as a Data Controller
Details of our data protection responsibilities and how to contact us.
Laken Group LTD is a data controller under the EU and UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our head office address is:
Laken Group LTD - 20-22 Wenlock Road, LONDON N1 7GU (UK) - Reg.No.12454181
How to contact us
Please contact us if you have any questions about our privacy notice or information, we hold about you:
Laken Group LTD - 20-22 Wenlock Road, LONDON N1 7GU (UK) firstname.lastname@example.org
Contact details of our Data Processor
Laken Group LTD has appointed a Data Processor. If you have any queries about this privacy notice or about how Laken Group LTD process personal data please contact our data protection officer at the address below.
Giuseppe Guccione - Laken Group LTD - 20-22 Wenlock Road, LONDON N1 7GU (UK) email@example.com
Laken Group LTD has a comprehensive suite of policies and procedures that addresses all aspects of information governance and data protection. These govern how we ensure that the personal data we are responsible is processed and shared lawfully, and that peoples’ data protection rights are respected.
Laken Group LTD’s legal basis for processing personal data
Our business is based upon statutory powers which underpin the legal bases that apply for the purposes of the GDPR. The legal bases for the majority of our processing is:
Article 6 (1)(e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
For entering into and managing contracts with the individuals concerned, the legal basis is:
Article 6(1)(b) – processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
Where we have a specific legal obligation that requires the processing of personal data, the legal basis is:
Article 6 (1)(c) – processing is necessary for compliance with a legal obligation to which the controller is subject.
Laken Group LTD may also process personal data for the purpose of, or in connection with, legal proceedings (including prospective legal proceedings), for the purpose of obtaining legal advice, or for the purpose of establishing, exercising or defending legal rights. Where we process personal data for these purposes, the legal basis for doing so is:
Article 6 (1)(e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; or Article 6 (1)(c) – processing is necessary for compliance with a legal obligation to which the controller is subject. or Article 6 (1)(f) – processing is necessary for the purposes of legitimate interests pursued by the controller.
Where we process special categories of personal data for these purposes, the legal basis for doing so is: Article 9 (2)(f) – processing is necessary for the establishment, exercise or defence of legal claims.
How long do we keep information about you? You can obtain a copy of our Corporate Records Retention and Disposal Schedule, and assistance services retention schedule from our Customer Contact Centre.
Your rights We must generally respond to requests in relation to your rights within 1 month, although there are some exceptions to this. The availability of some of these rights depends on the legal basis that applies in relation to the processing of your personal data, and there are some other circumstances in which we may not uphold a request to exercise a right. Your rights and how they apply are described below.
Right to be informed Your right to be informed is met by the provision of this privacy notice, and similar information when we communicate with you directly – at the point of contact.
Right of access You have the right to obtain a copy of personal data that we hold about you and other information specified in the GDPR.
Right to rectification You have the right to ask us to rectify any inaccurate data that we hold about you.
Right to erasure - “Right to be forgotten” You have the right to request that we erase personal data about you that we hold.
Right to restriction of processing You have the right to request that we restrict processing of personal data about you that we hold. You can ask us to do this for example where you contest the accuracy of the data.
Right to data portability This right is only available where the legal basis for processing under the GDPR is consent, or for the purposes of a contract between you and Laken Group LTD. For this to apply the data must be held in electronic form. The right is to be provided with the data in a commonly used electronic format.
Right to object You have the right to object to processing of personal data about you on grounds relating to your particular situation. The right is not absolute and we may continue to use the data if we can demonstrate compelling legitimate grounds.
Rights in relation to automated individual decision-making including profiling You have the right to object to being subject to a decision based solely on automated processing, including profiling. Should we perform any automated decision-making, we will record this in our privacy notice, and ensure that you have an opportunity to request that the decision involves personal consideration.
Right to complain to the Information Commissioner You have the right to complain to the Information Commissioner if you are not happy with any aspect of Laken Group LTD’s processing of personal data or believe that we are not meeting our responsibilities as a data controller. The contact details for the Information Commissioner are:
ICO - Information Commissioner's Office Wycliffe House, Water Lane Wilmslow, Cheshire SK9 5AF United Kingdom
How to access your personal information How to make a request for personal data that we hold about you and how to make a request about your other data protection rights
Requests may be made in writing or by email. All requests will be recorded, and you may need to provide information to verify your identity and enable us to locate the information. Please provide:
Full name, address, date of birth; An indication of what information you are requesting to enable us to locate this in an efficient manner. Crypto Wallet address.
Examples of acceptable identity evidence are listed below: ID card, Passport, Driving license.